9Buck Anime Support

Choose one of the movie quality options displayed below the movie preview.
Click “DOWNLOAD”.
A dialog box will pop up for you to choose “Save to disk” and click "OK". The movie file will be downloaded to the desktop.

Note: The movie download speed will depend on your connection speed and the movie quality chosen.

Language problems: how to view the content in your language

Make sure you select your language flag.
You might be using a Proxy in your PC. Follow the steps described below to verify this option is not enabled:

In Internet Explorer:

Select “Tools” in the menu bar
Click “Internet Options...”

Select “Connections” and click “LAN Settings...”

In the new window, check the proxy server option is not enabled and click “OK”

In Mozilla Firefox:

Select “Tools” in the menu bar
Click “Options...”

Select “General”, and click “Connection Settings...”

Check the “Direct connection to the Internet” box is enabled and click “OK”

Should any problem arise, do not hesistate to contact our Customer Support Service: support@spanetworks.com

Cancel your Membership

If you wish to cancel your membership, click here

Once you complete all the steps required, your membership for the next renewal period will be automatically cancelled and you will not receive any additional charge for our service.

Within 24 hours our Customer Service team will send you an email confirming your membership has been cancelled.

Nevertheless, your membership and authorization to access our service will remain effective until the end of the access period you signed up for.

Your username and/or password does not work

Make sure you enter your access data the way it appears in the mail that was sent to you at the time we authorized your access to our service and try again.

The system is low/upper case sensitive which means typing a capital “A” is not the same as typing a small “a”.

Moreover, access may be denied if you enter blank spaces before or after the username or password, stress symbols and/or special characters the system does not support.

Since most access problems are due to mistyped passwords, we suggest you make sure you enter the data just as it was provided to you in the welcome or purchase confirmation mail.

You have lost your username and/or password

Click here to retrieve your data.
It is necessary you remember either your username or the email you selected when signing up with us.

You have not received your access data

Your access data was sent to the email address you signed up with for our service. The message sender is Support SPANetworks.com

If you did not receive it, the welcome message containing all your access data might have been automatically put into your spam or junk email box. Check your junk email box or contact us so that we can assist you on obtaining the data again.

Your username and/or password has been stolen

Please, contact us right away if you suspect somebody else knows your service access data.

Memberships are for personal use only, and may neither be used by more than one person nor be assigned or transferred to any third party.

You encountered a site malfunction

In order to help us keep up the high standard service we provide to our users, contact us if you encounter a site malfunction or error on any of our pages. This way, we will be able to solve the problem as soon as possible.

Our Customer Service team has not answered your query yet

Our Customer Service team is available 24 hours a day to receive your messages. If you do not get a reply within 24 hours, it may be due to a telecommunications problem, so we suggest you resend your message to control@spanetworks.com.

What does your Membership include: contents, services, extras

Your Membership allows you to watch and save to your PC All the High Resolution Pics and Movies in Medium Quality that are currently available in any of the categories featured in our network of XXX 9Buck sites, as well as any future updates without any limitations. Our network of sites is updated daily with fresh new content.

If you have an Upgraded Monthly Membership you can also download and save All of the DVD Quality Movies to your computer so you can enjoy it whenever you want.

All of the movies are available in MP4 format for you to enjoy your favorite scenes on your iPod wherever you go!

If you are looking for more direct contact, you can also enter Live WebCam Chats with girls available 24/7.

You have available our email support 24 hours a day, 365 days a year.

How to enter the contents

When you enter the Web site you signed up for through your Internet browser, you will first see a warning reminding you about the pornographic nature of the contents you are about to access. At the bottom of the page you will find direct access to the members area.

In addition, you can access the members area from the site’s direct access buttons or just go to
http://members.[sitename].com

Once in the members area, you will be able to browse through all the contents of our xxx site network and extra materials.

Membership Terms and Conditions & Privacy Policy

Please read all these Service Terms and Conditions &
Privacy Policy carefully.

System requirements your PC must meet

To download the program, click here

To download the program click here

To download WMP for Mac, click here
To download Flip4Mac, click here

Discreet and secure billing

We value your privacy and guarantee total discretion in all of your transactions with us.

In no case will the name of the Web site you signed up for appear on any of your bank statements. Click here to learn how the charge for our service will appear on your bank statement or telephone bill.

How to delete from your PC any trace of the contents you access

Internet Explorer:

Open Internet Explorer
Select the “Tools” option from among the many options displayed on the top of the page
Select “Internet Options...”

Click on “General”
You have the option to select “Delete Cookies...” and “Clear History”:
- Click “Delete Cookies” and then press "OK" to delete cookies
- Click “Clear History” and then press "Yes" to delete your browsing history

Mozilla Firefox:

Open Mozilla Firefox
Select the “Tools” option from among the many options displayed on the top of the page
Select “Options...”

Select “Privacy”
A new options window will be displayed with many options, including “Cookies” and “History”:
- To clear your cookies, drag your mouse cursor over “Cookies”, click "Clear Cookies Now" and then "OK"
- To clear your browsing history, drag your mouse cursor over “History”, click “Clear Browsing History Now” and then "OK"
- To clear your private data, drag your mouse cursor over “Saved Forms”, click "Clear Saved Forms" and then press "OK"

Payment methods and types of membership

International Credit Cards (U.S., Canada and UK)

1-month access

Automatic renewal policy

Monthly Membership
Every time your subscription period ends your membership will be automatically renewed until you cancel the service in advance.

Retrieve your purchase order number

Your “purchase order” number identifies your purchase in our sales tracking server.

Keeping this number on mind will allow you to:

Cancel your membership
Check the status of your transaction (whether it was renewed, duly cancelled and/or the amount charged to your account is correct)

In case you want us to remind you your purchase order number, please send us an email at support@spanetworks.com.

Cancel your Membership

If you wish to cancel your membership, click here.

Once you complete all the steps required, your membership for the next renewal period will be automatically cancelled and you will not receive any additional charge for our service.

Within 24 hours our Customer Service team will send you an email confirming your membership has been cancelled.

Nevertheless, your membership and authorization to access our service will remain effective until the end of the access period you signed up for.

How will the charge for your Membership appear on your bank statement

If your payment has been processed by Paycom - EUPaycom.net
If your payment has been processed by CCBill - CCBill
If your payment has been processed by Safecharge - SPANetworks.com

If you are not sure which payment processor you used, do not hesitate to contact us and we will assist you personally.

Credit Card Processors we work with

PayCom
billing@billingsupport.com
http://paycomeu.net / http://billingsupport.com
Toll-Free from within the USA and Canada:

International Toll-Free Numbers:

CCBill
consumersupport@ccbill.com
https://support.ccbill.com
Tel.: (001)-888-596-9279

Safecharge tech-support@safecharge.com http://www.safecharge.com
Tel.:(00)-972-3-612-1111

Billing France
support@billingfrance.net
http://client.billingfrance.net
Tel.:

Oxone
support@spanetworks.com
http://customer.spanetworks.com
Tel.: (598 2) 900 12 95 / (598 2) 901 50 64

Movie software required

All of our movies require Windows Media Player 9 or higher in order to view them correctly. Download it here.
If you use Apple’s Mac Os or Mac Os X, download here Windows Media Player or Flip4Mac (recommended) to view the movie files.

Please, read the section on the Requirements your PC must meet in order to best view our content.

If you still cannot view the movies, please refer to the section on Windows Media Player FAQ.

How to save a movie file

Save Movie file to your PC with Internet Explorer

Choose one of the movie quality options displayed below the movie preview
Click “DOWNLOAD”
A dialog box will pop up for you to click “Save”.

Save Movie file to your PC with Mozilla Firefox

Choose one of the movie quality options displayed below the movie preview.
Click “DOWNLOAD”
A dialog box will pop up for you to choose “Save to disk” and click on “OK”. The movie file will be downloaded to the desktop.

Note: The movie download speed will depend on your connection speed and the movie quality chosen.

How to stream a movie file

You can watch any of our movies online without downloading them to your PC. You only need to press on the play button to keep your Internet connection active.

How to disable Firewalls

The terminology and steps described below are subject to the program version installed in your PC.

Windows XP

To disable Windows XP Firewall, click "Start" -> "Control Panel"

Find "Windows Firewall" and double-click it to open the properties window

To disable Windows XP Firewall, select option "Off" and click "OK".

Norton Internet Security

You need to have local administrator or advanced user priviliges in order to log on to a session.

Open “Norton Internet Security”
On the left side of the window, click “Status & Settings”
Click “Security” on the central window.
Press the button "Turn Off" on the right side of the window.
A "Protection Alert" will appear. Select the time you wish Norton Internet Security to be turned off.
Press "OK" to confirm.

Norton Personal Firewall

Open “Norton Personal Firewall”.
In the left margin of the page, click “Status & Settings”.
Click “Personal Firewall”.
In the right margin of the page, click "Turn Off".

A "Protection Alert" will be shown. Set the time you wish to have Norton Personal Firewall turned off.
Click "OK" to confirm.

McAfee Internet Security

Right click the McAfee icon.
Point to the “Personal Firewall” and then click “Options”.

Click the “Security Settings” tab.

Set the “Security Level” by moving the slider to the desired level.
Click "OK" to save changes.

Specifications for AOL users

If you are an AOL user and have problems watching our movies using AOL, we suggest you view our site by opening up an external Internet Explorer browser. The reason is AOL is very buggie and members always experience problems.

To view our site using Internet Explorer:

Minimize your AOL browser

On the Windows taskbar, click “Start”
Click the Internet Explorer icon

On the Internet Explorer address bar, type the name of the site you want to view and press Enter.

How to use download accelerators

Our system is compatible with download accelerators, however, they may cause problems in some specific cases. Therefore, we advise that you disable the accelerators if you experience difficulties downloading.

Codecs required

Should you not have the Codecs required to play a movie with Windows Media Player, download them here.

Popups, Adware, Spyware, etc.

Blocked popups do not affect playing of movies since our members area is Popup, Adware and Spyware free.

If you want to enable popups follow your browser’s instructions.

Should there be any antispyware or antiadware installed in your computer, check the corresponding option to disable the popup blocker.